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SeaSatCare

Covered. Maintained. Within reach.

SeaSatCare keeps the systems SeaSatCom supports visible, documented and ready for attention, from the vessel network and vessel voice to onboard entertainment.

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Your coverage

Three systems. One responsible team.

Every vessel starts with an agreed scope: what SeaSatCom covers, what is kept current and how the crew reaches us when something changes. No vague bundle and no uncertainty about where support begins.

Under care

Network

Peplink and the covered onboard network stay visible after commissioning.

  • WAN and device health
  • Configuration backups and records
  • Firmware and licence status
  • Remote diagnosis and controlled changes
Coverage is defined by the supported equipment and managed-device scope.
Under care

Voice

The vessel's VoIP service, configuration and call path remain supportable.

  • 3CX and VoIP configuration
  • Backups and planned updates
  • Numbers, routing and registration
  • Provider and equipment follow-up
Handsets, gateways and service providers are included only when listed in the vessel's coverage.
Under care

Entertainment

The control, television and audio systems have a known route back to service.

  • Crestron and control-system records
  • TV, source and distribution checks
  • Audio-chain maintenance
  • Remote monitoring where supported
Physical faults and unsupported legacy equipment may require an onboard visit.
When the need comes

Know what is covered. Know who to call.

SeaSatCare is shaped around the equipment already onboard and the level of follow-up the vessel needs. Speak with SeaSatCom to define a practical coverage file for the yacht.

Discuss SeaSatCare contact@seasatcom.com
DefinedThe vessel, covered systems and support boundaries are recorded before service starts.
VisibleHealth, licences, backups and update status are followed where the equipment permits.
ReachableThe crew has one SeaSatCom route for diagnosis, coordination and the next action.